Integrated SAP Application Management Services (iSAMS) is a multi-year engagement business model where ERP Logic, Inc. manages and enhances packaged or custom software applications through their complete lifecycles which includes application maintenance, support and enhancement, and often includes some level of new development.

Today, the high cost of maintaining skilled internal SAP support staff, the lack of internal best practices, and inherent problems with the service and delivery reliability have caused many organizations to seek an outsourced solution for SAP application management.

ERP Logic, Inc. understands the common challenges faced by SAP applications management projects. We assist our clients in achieving operational and strategic objectives by providing a solution that comprises superior technical expertise, dependable support, continuous knowledge management and measurable cost efficiencies.

iSAMS Benefits:

• Reduces cost of Support Services
• Maximizes access to current and evolving technologies
• Delivers value-added services (ie. Application development and help desk) on a pay-for-results basis
• Redeployment of client personnel to higher-priority initiatives
• Increased ability for client management to focus on core competencies
• Refocus internal IT resources on other initiatives
• Avoid performance issues due to inability to hire or retain qualified resources and gaps in needed skills
• Avoid disadvantages due to inability to upgrade technology within applicable time and cost constraints