SAP Dispute Management helps cross-departmental dispute resolution in a quick and efficient manner.

Benefits of Dispute Resolution:

• Greater visibility: Dispute management provides a centralized, role-based view to create, track and manage dispute cases. All related documents such as the accounting document are linked.

• Faster resolution: Dispute cases can be forwarded to the right individuals for clarification leading to faster resolution.

• Integrated: It is integrated with AR so that dispute cases are updated automatically.

• ERP Logic, Inc.’s Dispute Management Cockpit can be used to track the underlying causes such as damaged goods or late delivery so that corrective actions can be taken.