Key Challenge:

• Forge tight links with suppliers, manufacturers, retailers, and distributors, and improve competitive differentiation.

Project Objectives:

• Improve customer value and lower customers’ total cost of distribution
• Reduce customer inventory requirements and shipping costs
• Increase customers’ first day sales and turnover

Why SAP Solution:

• Offers an enterprise-class product strong enough to handle a significant volume of transactions
• Has the flexibility Ditan needs to meet customer requirements

Implementation Highlight:

• Implemented solution in just 3 months using the SAP Best Practices for Logistics Service Providers offering

Key Benefits:

• Investment in SAP software resulted in an ROI of over 50% per year and 18-month payback
• Transaction volume increased by 950% (to 120 million units)
• Orders grew by over 900% to 7 million during last fiscal year
• Costs for temporary labor are down 23% over 3 years
• Total cost of per-unit fulfillment has dropped by nearly 50%
• Ditan’s culture more innovative and agile
• Voluntary compliance with Sarbanes-Oxley Act requirements and support for SAS 70 compliance
• Same-day customer response, refillment, and fulfillment – resulting in increased competitive differentiation
• Reduced costs to customers while maintaining profit margins