Solution Manager supports implementation, use and optimization of business processes in any way, both functional and technical.
Advantages:
Project management: Using ASAP roadmaps and a centralized Implementation Guide (IMG), you have full control over an implementation or upgrade project or the implementation of functional modifications.
Implementation support: All IMG activities, documentation, learning materials and test scenarios are attached to the business process they actually belong to.
Operations: Proactive management of technology, business processes and interfaces, all from one central cockpit.
Service Management: One central tool to support your (ITIL based) support and IT processes, enabling an optimal performance in your competence centre.
CHaRM: Change Request Management strengthens the strategy of SAP Solution Manager as SAP application management platform |